MSP Operations
Recurring support, onboarding/offboarding, endpoint care, patching, documentation, monitoring, and vendor coordination.
Services
Technology services for managed growth.
Cloud Pixel Studio supports the systems small and mid-size teams depend on every day: users, devices, Microsoft 365, security, websites, CRM, projects, automation, documentation, and support workflows.
Help Desk
Ticket handling, user support, escalation workflows, SLA structures, knowledge base, and service reporting.
Microsoft 365
Exchange Online, Entra ID, SharePoint, Teams, MFA, conditional access, mailbox security, and tenant hygiene.
Cybersecurity
Security baseline, vulnerability remediation, endpoint protection, identity controls, backup readiness, and incident preparation.
Business Systems
CRM, quoting, projects, help desk, workflows, reports, automations, client onboarding, and business process mapping.
Web & Digital Ops
Business websites, DNS, SSL, forms, conversion paths, analytics, hosting coordination, and ongoing maintenance.
Service catalog
Additional IT and cybersecurity capabilities.
These services can be delivered as standalone projects, monthly operations, or add-ons to an MSP care plan.
Firewall & VPN Management
Policy cleanup, VPN access, site-to-site tunnels, segmentation, and remote access controls.
Backup & Disaster Recovery
Backup strategy, restore testing, retention review, recovery objectives, and vendor coordination.
Device Lifecycle Management
Inventory, standard builds, device replacement planning, encryption, and endpoint compliance checks.
Access Governance
Role review, least privilege, admin account controls, shared mailbox access, and periodic access recertification.
Phishing & Mail Protection
SPF, DKIM, DMARC, anti-phishing policies, safe links, spam filtering, and mailbox hardening.
Cloud Migration Support
Mailbox, files, user data, DNS, apps, and post-migration validation for cloud transitions.
Vulnerability Management
Asset review, vulnerability triage, remediation planning, patch priorities, and executive risk summaries.
Security Training
Employee awareness sessions, phishing readiness, acceptable use reminders, and onboarding guidance.
Policy & Evidence Support
Security policies, control evidence, access records, backup proof, and audit preparation support.
Server & Virtualization Care
Windows/Linux servers, hypervisors, updates, resource checks, storage review, and maintenance windows.
IT Asset Documentation
Network diagrams, admin inventory, vendor records, license tracking, and runbooks.
VoIP & Collaboration Support
Phone systems, call routing, Teams/Zoom support, conference rooms, and collaboration hygiene.
Delivery
Practical work, documented outcomes.
Every engagement is organized around clear tasks, ownership, deliverables, and next actions so leadership can see what changed and why it matters.
- Assessment: inventory, risks, gaps, dependencies, and priorities.
- Implementation: system cleanup, configuration, migration, automation, and training.
- Operations: recurring support, reporting, improvement backlog, and roadmap updates.
- Security: access control, endpoint hardening, backup validation, and response readiness.